Royal House Casino Review

Site Summary

So it’s pretty obvious from the get go that the developers behind Royal House Casino primarily had those with a taste for the high life in mind. High rollers and wannabe high rollers alike, they talk of ‘sipping martinis’ in ‘swanky’ surroundings and generally indulging in all-things fabulous. As for whether or not it delivers, it’s certainly pretty enough to look at, but at the same time doesn’t come across as quite as well put together as some. It’s not that it’s a bad-looking site, but more of it being the same template we’ve already seen elsewhere with very few differences. We also didn’t find it to be the slickest site in terms of performance during our tests.

As for the initial welcome bonus for new customers, the promise of up to £1,000 certainly fits in with the promise of sophistication and prestige. After all, who’d turn down a grand in free cash? The answer is nobody, though in this instance the word ‘free’ really doesn’t come into it. Take advantage of the 100%, 30% and 50% bonuses over your first three deposits respectively and you will indeed receive a £1,000 bonus. The only problem being that with 50X wagering requirements, you will need to put at least £50,000 on the line to be able to withdraw any winnings. That’s £50k. Not a misprint. Whichever way you look at it, rather ridiculous.

And just to increase the lunacy of these wagering requirements, those in certain jurisdictions will be subject to DOUBLE the wagering requirements – i.e. 100X.  Suffice to say, you might want to speak to them directly before even considering accepting this ‘generous’ bonus offer.

Royal House Casino also offers a wide variety of on-going bonuses and promotions, which are open to new and existing customers alike. These include Game of the Day, Monday Madness, Cashback Day, the Big Cash Weekend Race, Spin the Slots, Weekly Surprise and more. Unfortunately, given the fact that these are all subject to the same 50X wagering requirements, you might want to think twice before diving headfirst into them.

If you consider yourself to be a regular player, there’s a VIP scheme open to all customers of Royal House Casino. Long story short, you save up loyalty points (£16 per point) to climb the five tiers, though it’s not until you hit tier-three that you actually get anything in return. And given the fact that you will need £16,000 in points to hit the third tier…well, let’s just say you probably won’t. Even with such expensive demands for those looking to climb the VIP ladder, there’s a surprising lack of information available as to what to expect in return.

Moving on, there’s certainly no shortage of quality gaming driven by developers including 1X2 Gaming, 2By2 Gaming, Chance Interactive, Big Time Gaming, Cryptologic, ELK, Genesis Gaming, Leander Games, Microgaming, NetEnt, NextGen Gaming, Quickspin, Rabcat, Thunderkick, Wagermill, iGaming2go and Lightning Box. Table games are in no short supply and the live dealer section we also found to be pretty good. Customer service is available 24 hours a day by way of live chat, though it’s a shame there is no customer service telephone number available. Again, not exactly prestigious.

Other than this, the mobile casino gets the job done well enough, withdrawal times are pretty average and we found the care team itself to be well versed in the most important stuff. So a relatively ok package on the whole – not exactly what you’d call regal.

Best Features

With such an extensive array of slots availablefrom countless developers, Royal House Casino certainly hits the nail on the head in this department. In addition, 24-hour customer support is always a bonus.

Conclusion

The biggest problem with Royal House Casino is the fact that it promises so much more than it can deliver. It gives the impression of a royal and regal online casino, but is in fact nothing more than a near-exact copy of other sites from the same brand – Sin Spins for example. In our opinion, they really need to sort out their wagering requirements and that VIP system in order to be given recommended status. Oh, and a customer service telephone number would be useful too.