21.co.uk UK Casino Reviews & No Deposit Welcome Bonus

Site Summary

Well, there’s no denying the fact that 21.co.uk casino comes across as a pretty polished package that’s nice enough to look at. It’s a predominantly dark black and blue colour theme, with a beautifully simple layout that’s easy to get to grips with. It doesn’t quite have the same visual prowess as some of the biggest names in online casinos these days, but it more than makes up for this with an extremely simple overall design that’s great to work with.

In terms of software, it’s a largely IGT and Microgaming affair, meaning there is certainly no shortage of available slots. Quite to the contrary in fact, the number of games available is impressive to say the least and the library is constantly being updated with the newest releases. Table games are all present and correct, which in every instance can be accessed in ‘demo’ mode, in order to get a feel of things before putting any money online. Considering the fact that this is a relatively small casino brand comparatively speaking, it is impressive that they are able to offer a range of genuinely great live dealer tables as well.

Once again, the visuals are not quite as spectacular as may be expected from a comparable casino, but 21.co.uk casino nonetheless gets the job done quite adequately.

As for the bonuses available, 21.co.uk casino has recently been advertising and offering up to £500 free of charge by way of an initial match deposit. This is of course offered subject to the usual wagering requirements, which in this instance come out at 20X the sum of the bonus and the initial deposit amount combined. Or in other words, take full advantage of the bonus offer and you will have to wager a minimum of £20,000 in order to access any winnings from it. There is also a free £10 no-deposit bonus offer, which attaches quite ridiculous wagering requirements of 99X. Not only this, but the maximum permitted withdrawal from winnings scored with this particular bonus are set at £50.

On the plus side, it is perfectly possible to opt out of all such bonuses.

Unfortunately, there are certain key areas in which 21.co.uk casino lets itself down and simply cannot keep up with the competition. The first (and undoubtedly the most unfortunate of all) is the way in which 21.co.uk casino does not provide its customers with a contact telephone number. They do offer Live Chat between the hours of 8am and midnight, but there is absolutely no mention of a direct dial telephone number. Suffice to say, this tends to be a deal breaker for a lot of people. Along with this, accepted payment methods for deposits and withdrawals are relatively limited – PayPal being notable by its absence. On the plus side, these guys do seem to offer a pretty solid experience for mobile gamers.

Last but not least, the additional bonus offers available after the initial signup are for the most part not worth bothering with (due to steep wagering requirements) and there are no VIP offers or loyalty bonuses to speak of.

Best Features

In terms of standout features, the overall site layout is definitely an advantage and there is no denying that the selection of games available is solid enough. The customer service team also appears to be of relatively high standard – getting in touch on the other hand can be challenging.

Conclusion

On the whole, it really isn’t to say that the folks at 21.co.uk casino aren’t doing a decent job, but there are certain holes that could really stand to be pluggedfor the benefit of members. As already mentioned, the fact that there is no contact telephone number really isn’t good enough in this day and age, while limited appeal for the mobile market is also somewhat counterproductive.